Getting The Experts
Today brought in Kelli Grant, a consumer reporter, to ask her some questions about overcharging in stores. She first suggested that shoppers know what they want from the store. She insisted that it wouldn’t help to argue with a store manager about an overcharge if you didn’t even know what you wanted out of it. An overcharge is when a business charges you too much money (price gouging), posts one price, and charges you more than the posted price.
Getting The Experts
It is a request for payment that is more than the real price or value of a product or service. You should contact the company as soon as you realize the wrong charge. Request a meeting with management and explain the circumstances.
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